If you are a customer of EDF Energy, they can provide extra support to you via their priority services register. These services include;

• Getting your bills and letters in large font, braille or talking bills
• Making sure your health and wellbeing is protected if there’s a power outage
• Free gas safety checks to make sure your appliances are safe
• Arrange for anyone visiting you to have a pre-agreed password to confirm their identity
• Arrange for a smart meter to be installed, or for someone to read your meter regularly if you can't
• Giving you the support you need to get on top of all your debts and onto all the benefits you are entitled to
• Arrange for someone you trust to manage your bills for you