About us

Warrington is one of the most successful towns in the country, regularly being ranked as one of the best places in the UK for economic performance and quality of life for its residents. It has a recently adopted Local Plan which will deliver an average of 816 new homes per year until 2038. The Council is also supporting its economic growth by aiming to provide 168 hectares of employment land. 

As a result, we now have an exciting opportunity to work as a Highway Technical Support Officer within the Transport for Warrington Business Unit that sits within the Environment & Transport Directorate. 

The role

The post holder will be involved in a wide range of work areas, including: 

• Technical support to the Principal Highway Engineer in relation to developer applications to amend the highway layout, known as Section 278 Agreements 

• Investigate and respond to Street Naming & Numbering requests, including the management of systems for recording and tracking responses to enquiries and producing performance information, and supporting processes for efficient work programming 

• Supporting other members of the team in relation to the undertaking of Highways Searches which are a key part of the house buying process

What's needed?

Experience

• Experience of corresponding with members of the public, Council Members, MP’s and stakeholders using all forms of communication.
• Experience of working in a technical support function associated with the delivery of highway or transportation disciplines
• Experience of working with computerised systems associated with management of technical highway data and information
• Experience of the legal and statutory requirements relative to the delivery of Highway or transportation functions 

Skills and Abilities

• Ability to work with staff with varied backgrounds and skills and work in a multi-disciplined environment.
• Ability to develop co-operative working relationships with a variety of people in different teams
• Ability to work to set targets and tight deadlines
• Be able to demonstrate interpersonal, communication and presentation skills.
• Be able to organise, plan and determine priorities and manage workload to ensure deadlines are met.
• Ability to use spreadsheets and apply numeracy skills to support the budget management processes.
• Ability to research emerging legislation and technical requirements relevant to Highway Asset Management
• Ability to write reports and correspondence
• Ability to mentor junior staff members
• Ability to use a range of bespoke and corporate computer systems including the internet, intranet, GIS and email and highway management data systems 

Other Requirements 

• Full UK driving licence is required
• Knowledge of CDM regulations and roles and Health and Safety legislation relevant to the Highway 

Commitment to Equal Opportunities

• Understanding and knowledge of how the Transport for Warrington service as a whole affect minority groups.
• Understand how corporate responsibilities for Equality and Diversity affect and influence how transportation deliver its services 

Commitment to Service Delivery/Customer Care

• Commitment to customer satisfaction and using feedback to improve service delivery.

Benefits

As well as a competitive salary, working for us means you get:

• 26 days annual holiday - raising to 31 after 5 years of service (pro-rata)
• Access to our attractive and competitive benefits package
• Access to our Health & Wellbeing Programme
• Flexible working

Key Dates & Further Information

For an informal discussion about this post please contact Mark Tune on 01925 442695 or [email protected]k and for further information and an application form please visit www.warrington.gov.uk/jobs.

It is anticipated that shortlisting will take place in January 2025, with interviews scheduled for February.

The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

Warrington Borough Council is a Disability Confident employer